About Us
Strategic Machines is a technology company located in Austin, Texas. It was founded in 2018 by Patrick Howard with a focus on delivering software products to help companies with conversational commerce. Since then, with the introduction of advanced AI foundational systems, Strategic Machines has dedicated its mission to delivering AI Voice Agents which take conversational commerce to the next level, helping companies to build audiences, engage shoppers, sell their products, and highlight features in engaging and sophisticated ways.
As an AI-first company, Strategic Machines draws inspiration from industry pioneers and partners like Anthropic, OpenAI, Vercel and AWS in conversational marketing, while advancing the field with custom AI agents powered by cutting-edge technologies such as Claude, GPT-4 and scalable cloud infrastructure. Our AI Voice Agents provide 24/7 availability, personalized interactions, and seamless integration, enabling businesses to automate complex tasks, reduce costs, and drive measurable growth through intelligent, human-like conversations.
With our team of skilled solution engineers, business analysts and developers, we emphasize AI engineering excellence, enterprise-grade security, and fastcycle delivery of compelling experiences for your business. We build on over 100 AI models to create tailored agents that address industry-specific challenges, from concierge services, reservation systems and product demonstrations to order capture and after-market services. This positions our customers to modernize and thrive in the conversational economy.
Our mission extends beyond technology delivery—we aim to empower companies to foster deeper customer connections, anticipate needs, and innovate in a competitive landscape. Our agents handle multi-step workflows autonomously, transforming how businesses operate and interact with their audiences.